Employer FAQ

CFP BOARD CAREER CENTER FAQs

I am an employer and I wish to advertise a job vacancy.

Please visit: https://employers.careers.cfp.net, click ‘Create an account’ on the top right to start advertising your job vacancies.

How can I edit my employer profile?

Sign in to your Employer account
Click your company name on the top right to manage your company profile
Go to ‘Company Profile’, edit your information and click ‘Save Details’
Once the changes are made and submitted, they will appear online within 30 minutes.

How much does it cost to post a job?

Please visit our Posting Solutions. If you have an internship or faculty position with a CFP Board Registered Program, click here to post them at no cost.

Do you take credit card payments, if so what cards do you accept?

The site accepts Visa, MasterCard, and American Express.

Is the site safe for me to enter my credit card information?

Yes, the site is secure. The credit card information is submitted through an encrypted server.

How can I obtain a receipt?

A receipt is emailed immediately to the billing contact when a credit card payment is processed. You may also print or email a copy of the receipt from the confirmation page that is displayed when you complete a posting. Please email our support team listed on our Contact Us page.

Why was my credit card payment declined?

If your credit card payment was declined, please double-check that you have entered the correct information, the address you have entered is the one which is registered with the card, and the transaction is within your credit limit. If this does not resolve your issue, please email our Advertiser Support Team listed on our Contact Us page for assistance.

What are your alternative payment methods?

We can send you an invoice with payment due 30 days after the invoice date. We will need a PO number from you before any jobs can be posted.

What should I include in my job posting?

The search for the right candidate starts with a well-written job description. The more specific your description is of the role and responsibilities, the better your chance of finding the perfect candidate. Be sure to include key benefits of your organization and the position.

Click here to view our tips on what to include.

I work for recruiter and I am posting a job for my client. How should I proceed?

Create an Employer account
Select the preferred listing from Home page / Posting Solutions
Enter your job information > upload your client’s logo
Go to ‘Your Jobs’ and select your client’s job to enter to the editing page
Enter your client’s company name in ‘Alternate employer name’

Or please email our Advertiser Support team listed on our Contact Us page and we will further assist with posting the job for your client.

How can applicants apply directly on my company website?

You will have an option during the job posting process to select how you would like to receive applications.

Under ‘Applications’ please select ‘Via a company website’ and enter your external redirect website link.

I have forgotten my password?

Go to this page https://employers.careers.cfp.net/account-forgotten-password/
Enter the email address that you used to create the account
You will then receive an email with instructions to reset your password. If the email does not arrive in your inbox after a few minutes, please check your junk items folder.

The job role/sector I am recruiting for is not listed. Can it be added?

If the job role/sector you are recruiting for is not listed, you can make a request by sending an email to our Advertiser Support team listed on our Contact Us page. Since we can’t add listings immediately, an alternative close match should be used in the interim.

What products do you offer and how much do they cost?

Click here to learn more about our Posting Solutions now.

If you have an internship or faculty position with a CFP Board Registered Program, click here to post them at a reduced rate.

How can I renew an expired posting?

Sign in to your Employer account
Click ‘Your jobs’ and you will see a list of your active jobs
Go to ‘Status’ and select ‘Expired’ and you will see a list of your expired jobs
Select the job that you would like to renew and click ‘Repost’
Go through and renew your job information if needed, click ‘Save and continue’
Click ‘Go straight to cart’ to checkout

How can I add another user to my account?

Sign in to your Employer account
Click your company name on the top right to manage your company profile
Go to ‘Company users’ and click ‘Add new user’
Enter the required user information and login credentials for your new user
Click ‘Save’ to create the new user
Share the login credentials with the new user, who will then be prompted to change their password the first time that they login

How can I remove a user from our company account?

To remove a user from your account, email our Advertiser Support team listed on our Contact Us page with the user's email address. Please also provide your contact details so the removal can be verified.

How can I use the Resume Search?

Once you have purchased a job posting package that includes resume access, please email our Advertiser Support team listed on our Contact Us page to enable access. Once enabled, click on the “Resume Search” on the navigation bar. You will have an option to do a simple keyword search or use the ‘Advanced Search’ function to find candidates with specific qualifications.